In the digital age, algorithms are present in banking, healthcare, and online gaming platforms. In the latter case, automated dealers manage games such as poker and roulette. These algorithms are already the standard in physical casinos and digital platforms. They promise impartiality and efficiency, but their opacity raises doubts. There are concerns about bias, manipulation,…

Artificial intelligence (AI) is generating a labor revolution. One of the most interesting fields is entertainment. In gambling and casinos, AI dealers are taking center stage. This technology not only improves processes. It also creates new job roles. Designing, programming and supervising these tools are some of them. The evolution of AI dealers Human dealers…

AI dealers are changing online casinos with immersive experiences for players. However, a question arises: how much should they look human? The challenge is to balance entertainment with authentic interaction. Humanization as an immersion tool Humanization of AI directly influences how users perceive it. An AI dealer that mimics facial expressions, tone of voice and…